Company Name : Cyber Futuristics (I) Pvt. Ltd.

Company Profile :
Cyber Futuristic is Rajasthan Most Reputed IT Services provider . Go4Customer is a Subsidiary of Cyber Futuristics & is an International Call Centre expanding its operations in NCR working from 500 Seated Facility in Jaipur and 50 Seated from Gurgaon

Job descriptions of QA of inbound process:
• Listening to sales calls and judging whether a call can be qualified or not based
on the process specific compliance parameters
• Having analytical skills of judging whether a sale done is pushy or not
• Providing feedback to the agents
• Provide training to the outlier agents, to help them improve
• Maintaining audit reports and sending them on a weekly basis.

Minimum Experience : 6 months as a QA

Maximum Experience : 2 years

Location: Jaipur

Education:
Any Graduate