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Go4customer Blog

7 B2B Lead Generation Ideas to boost your business’ ROI

Posted by Khushboo Priya on Sep 15, 2018 11:15:21 am
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Half of the year has already passed and some industry professionals are still looking for ideas to elevate their business growth. As said, it’s never too late. If you stayed behind this year than don’t worry you can be ahead of your competitors the next year if you make a strategic approach and follow innovative business tactics. Generating lead isn’t a piece of cake for everybody and is the most intricate task. How... Read more>>

4 Hidden Live Chat Mistakes that Support Agents aren’t aware of

Posted by Rahul Garg on Sep 12, 2018 02:28:44 pm
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In this hyper-competitive era, business owners avail call centre service from BPO firms because of two reasons — to keep customers happy and to stay ahead of competitors. BPO firms of UK, Australia, etc. always try their best while rendering customer service through various channels such as telephone, email, live chat, etc. With time, the live chat support service has got the attention of customers, especially the millennial on... Read more>>

Do’s & Don’ts to create perfect Call Scripts

Posted by Rahul Garg on Sep 07, 2018 05:51:51 pm
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‘‘Work hard in silence, let your success be your noise.’’ - Frank Ocean In the business world, it is believed that hard work is the key that can help to fulfil your desires. In order to create a positive image of the business in the customers’ mind, it is significant to take care of every need be it small or big. Voice channel is all time favourite choice of customers. That’s why it is paramo... Read more>>

How to Choose a Telephone Answering Service?

Posted by Mishika Chawla on Aug 29, 2018 03:18:39 pm
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“It is said that by 2020, 85 percent of the customer interactions will be handled without the assistance of a human being.” The importance of answering service cannot be denied in the modern day business scenario. The prime reason for this is that the customers demand services in real time. The prime importance of this can be seen in the medical field wherein the hospitals have 24 hour telephone answering service catering... Read more>>

4 Phenomenal Tips that Telemarketers Must Keep in their Mind

Posted by Rahul Garg on Aug 27, 2018 03:00:40 pm
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‘‘Never give up. Today is hard, tomorrow will be worse, but the day after tomorrow will be sunshine.’’ - Jack Ma Hard work and patience are the two major factors that can help to get the desired results. Telemarketing obviously helps in increasing the sales of the products or services. But to get the better results via telemarketing, it is paramount to have all the necessary resources such as adept teles... Read more>>

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