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Go4customer – Call Centre Blogs

How Can Phone Answering Services Put Your Business In A Growing State?

Posted by Rahul Garg on May 10, 2019 05:09:40 pm
Phone-Answering-Service

Nowadays, it is crucial for businesses to have a customer-centric approach because that’s the only way to secure seamless growth. One of the major expectations customers currently have from brands is, ‘Always-on support service.’ However, when it comes to being available round-the-clock for customers, small businesses mainly make excuses as they are concerned about operational costs. Somewhere, this seems understand... Read more>>

Content Marketing: An Effective Lead Generating Tool

Posted by Rahul Garg on Apr 29, 2019 10:24:34 am
content-marketing

As far as the marketing world is concerned, the content has always been deemed as the king. It is because high-quality content helps to create a hype for products/services on the internet. For the very same reason, every specialised lead generation call centre in UK considers content marketing as a lead generation tool. By virtue of first-rate content, it gets too easy to fill up the sales funnel with quality leads. “What is Co... Read more>>

How do Multilingual Call Centres help Global Brands?

Posted by Rahul Garg on Apr 20, 2019 11:27:31 am
Multilingual-Call-Centre-Service

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn’t easy as you have to act in a way they want you to. Evidently, providing products globally is much easier than rendering customer service. “Customer experience is the next competitive battleground. It’s where businesses are won or lost.” — ... Read more>>

Pros and Cons of Outsourced Call Centre Services!

Posted by Prachi Priya on Apr 11, 2019 04:59:05 pm
pros-and-cons-call-center-outsourcing

Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many companies nowadays demand freedom from customer support functions, so that they focus on core business operations, which highlights the need for call centre outsourcing. This also helps businesses be free from the monotonous task of answering repetitive call... Read more>>

Outsourcing: A way to ensure response for maximum Customer Service Calls

Posted by Rahul Garg on Mar 28, 2019 11:47:26 am
outsourcing-customer-service

In this day and age where keep improving is the key to customer base expansion, business owners shouldn’t let their guard down. It is because carelessness while manufacturing products or handling customer service operations could make a direct big negative impact on brand image, which is harmful to the business’s longevity by all means. If we specifically talk about one area where companies usually let their customers dow... Read more>>

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