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Go4customer – Call Centre Blogs

Contact Centre and Call Centre: How do these differ!

Posted by Prachi Priya on Mar 26, 2019 11:38:07 am
contact-centre-and-call-centre

When we talk about call centre and contact centre, people have this assumption that both are the same and synonyms for each other. However, do you know the difference between contact centre and call centre? Both are similar and are used reciprocally, however, have two different meanings. There are numerous call centres in the United Kingdom and have you any idea over how many call centres in the UK? Well, there are innumerable you can c... Read more>>

24 Hour Telephone Answering Service | A key to win Customer Loyalty

Posted by Rahul Garg on Mar 01, 2019 02:47:54 pm
phone-answering-services

‘Growing profit levels,’ ‘Continuous improvement in business growth,’ etc. are mere wishes enterprises usually have. Such type of wishes can become true if business owners make every move to perfection. If we concentrate on today’s customers’ expectations, two things businesses should be offering are ‘Quality products’ and ‘Unparalleled support service.’ Customarily, organis... Read more>>

Want to give Exhilarating Customer Service Experience? Follow these tips!!

Posted by Rahul Garg on Feb 27, 2019 11:25:15 am
Exhilarating-Customer-Service-Experience

There was a time when offering a good product at a nominal rate was enough to keep existing customers happy. Nowadays, however, the situation has turned on its head as modern customers want reliable products at an affordable price and superb support service. This signifies that customer service cannot be put on the back burner any longer. So, it is clear that businesses must offer support service in such a way that exceeds all custom... Read more>>

3R rule of Customer Service Operation Businesses should be following

Posted by Rahul Garg on Feb 19, 2019 03:09:43 pm
R-rule-of-Customer-Service-Operation

In this era where companies are involved in cutthroat competition, it is prominent to play all cards right. Besides attention-grabbing products, there is one other factor that can help to gain the upper hand on business rivals, and it is customer service. This factor cannot be taken lightly because you can maintain a relationship with customers as long as their needs are being catered to perfection. At the present time, handling cust... Read more>>

3 infallible tips Outbound Call Centres want Telemarketers to remember

Posted by Rahul Garg on Feb 07, 2019 03:32:16 pm
outbound-call-centre

At the present time, the demand for outbound call centres’ telemarketing services is on the peak. This is so because telemarketing is one of those techniques that can improve the sales graph without any huge investment of money. Since the arrival of DNC (Do Not Call) service, however, getting desired results via telemarketing has become an onerous task.    Owing to the vast industrial experience, reputed outbound... Read more>>

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