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Go4customer – Call Centre Blogs

Why Outsourcing Technical Support Makes Sense?

Posted by Priyanka Thakur on May 08, 2017 11:08:49 am
outbound call centre

With the changing dynamics of customer behaviour and the ever-increasing demand for after-sales support driving customer engagement, a high level of technical support becomes an important and integral part of any commerce ecosystem. While the product (hardware or software) you offer may be top notch, your customers will always look at the technical support aspect while making a purchase decision. The kind of technical support that your ... Read more>>

Leverage the Technology for Your Business’ Success: Run Business on Auto-pilot

Posted by Priyanka Thakur on May 03, 2017 10:43:55 am
Auto pilot your business

In today’s world of smart phones and smart televisions, everyone is going after the smart technology. Even industry experts are of the opinion— hard work pays, but smart work is here to stay. Taking cues from this verdict, an increasing number of entrepreneurs and business owners are working in the direction of incorporating smart technology in their businesses and putting their businesses on automated mode. The idea behind ... Read more>>

Boost Your Leads with Five Innovative Ways

Posted by Priyanka Thakur on May 01, 2017 11:19:14 am
B2_C lead generation

It does not require an industry expert to validate the fact that all businesses strive hard to acquire new customers. Regardless of the size of their and industry domains that they operate in, all businesses put in their previous experience and expertise to device efficient sales and marketing strategies. But, generating qualified leads and nurturing them into sales is easier said than done. It is a daunting task, even for sales profess... Read more>>

Why Should Companies Opt for Business Process Outsourcing?

Posted by Priyanka Thakur on Apr 25, 2017 05:48:47 pm
Business Process Outsourcing

In today’s competitive world, it won’t be an exaggeration to say that there is no company that can function successfully without paying special attention to its customer support, front office and back office operations. These operations may involve tasks pertaining to call centre management, record keeping, bookkeeping, appointment scheduling, client interaction, marketing support and so on. Though these functions are considered sup... Read more>>

Answering Service: A Solution that Makes You In Charge of Your Business

Posted by Priyanka Thakur on Apr 21, 2017 06:00:38 pm
answering service

In the present day market scenario, where business world is witnessing cut-throat competition and customers are being spoilt for choices, organisations are left with no other option than offer quality services at competitive prices and supplement their offerings by ensuring best in-class customer experience. It was a thing of past that a customer would reach out to a business during the pre-defined business hours. Today, the sheer th... Read more>>

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