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Customer Service as a Marketing Strategy: A Proficient Amalgamation that Yields High Revenue

Posted by Taniya arya on Sep 01, 2016 06:06:09 pm

“Well done is better than well said”– Benjamin Franklin The famous aphorism also stands true for any business as it implies that your customers respond better to what you do for them in spite of what you are saying or you are going to do.  This is exactly why exceptional customer service needs to be closely aligned with your marketing strategy.  With consumers increasingly turning to digital mediums inc... Read more>>

Top Technology Trends to Improve Customer Experience

Posted by Taniya arya on Aug 29, 2016 04:25:13 pm

Today’s customer-centric approach is fueling organisations to keep an eye on latest trends that have potential to transform or disrupt their business operations. In this era, every business wants to collaborate with technology, which is supported by structured data, enhanced by sensors and completely automated by connected devices to render customised experience to their customers.  Undoubtedly, we have seen some exciting ... Read more>>

Top Five Factors to Consider Before Partnering an Outbound Call Centre

Posted by Taniya arya on Aug 26, 2016 04:03:21 pm

To boost their customer experience, almost every organization today, whether it is in the business of manufacturing products or delivering services, plans to hire an outbound call centre service provider. Customers are the lifeblood of an organization. Without customers, no business can survive. Equally important is customer service, because without good customer services, customers would stop working with an organization and hurt the b... Read more>>

Telemarketing Services: An Important Tool for your Business

Posted by Taniya arya on Jun 30, 2016 04:33:17 pm

Are you aware with the first rule of marketing?If not, then you can find it here.Do not ever mislead or falsify information in front of your target audience. Regardless ofdoing fake promises and presenting falseinformation to the new prospect, you should focus on the quality and brand name of your business while marketing.It hasbeen found that outsourcing companies offering telemarketing services;mislead the customerswith wrong informat... Read more>>

Important Functions of Outbound Call Centre Services

Posted by Taniya arya on Jun 30, 2016 04:33:14 pm

With immense competitionin the business world, companies are looking forward for the prolific ways to enhance their businessprofitability. One such solution is outsourcingthrough which businesses not only cut down their overheadexpenses, but alsoenhancestheir profitability. In order to maintain high profit margins, today, more and more companies are opting outbound call centre services.   Functions of outbound call centre in ... Read more>>

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