NEED SOME HELP
CLICK HERE OR CALL US ON

USA+ 1-888-795-2770

Go4customer – Call Centre Blogs

What is the difference between Call Centre and BPO?

Posted by Rahul Garg on May 22, 2019 03:40:42 pm
Callcentre-VS-BPO

To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, isn’t as easy as it sounds. Thus, the need for a third-party vendor like BPO companies, call centres, etc. takes place. Usually, people believe that BPO meaning is similar to the call centre one. But this isn’t correct by any means. Indeed, both BPO and call centre are connected to each o... Read more>>

How Can Phone Answering Services Put Your Business In A Growing State?

Posted by Rahul Garg on May 10, 2019 05:09:40 pm
Phone-Answering-Service

Nowadays, it is crucial for businesses to have a customer-centric approach because that’s the only way to secure seamless growth. One of the major expectations customers currently have from brands is, ‘Always-on support service.’ However, when it comes to being available round-the-clock for customers, small businesses mainly make excuses as they are concerned about operational costs. Somewhere, this seems understand... Read more>>

Content Marketing: An Effective Lead Generating Tool

Posted by Rahul Garg on Apr 29, 2019 10:24:34 am
content-marketing

As far as the marketing world is concerned, the content has always been deemed as the king. It is because high-quality content helps to create a hype for products/services on the internet. For the very same reason, every specialised lead generation call centre in UK considers content marketing as a lead generation tool. By virtue of first-rate content, it gets too easy to fill up the sales funnel with quality leads. “What is Co... Read more>>

How do Multilingual Call Centres help Global Brands?

Posted by Rahul Garg on Apr 20, 2019 11:27:31 am
Multilingual-Call-Centre-Service

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn’t easy as you have to act in a way they want you to. Evidently, providing products globally is much easier than rendering customer service. “Customer experience is the next competitive battleground. It’s where businesses are won or lost.” — ... Read more>>

Pros and Cons of Outsourced Call Centre Services!

Posted by Prachi Priya on Apr 11, 2019 04:59:05 pm
pros-and-cons-call-center-outsourcing

Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many companies nowadays demand freedom from customer support functions, so that they focus on core business operations, which highlights the need for call centre outsourcing. This also helps businesses be free from the monotonous task of answering repetitive call... Read more>>

Contact Us

Enter the details & we will contact you shortly!

Subscribe
Get the latest blog in your Inbox!

Enter your email address:

Delivered by FeedBurner

CATEGORIES

 

REGISTERED AUTHORS

 

ARCHIVE