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Go4customer Blog

Top 5 tips to enhance Customer’s Live Chat Experience

Posted by Rahul Garg on Aug 21, 2018 11:31:44 am
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For any business, the biggest asset is customers. Therefore, it is vital to meet the expectations of customers. In today’s digital era, customers prefer to avail the desired services via live chat. Obviously, other popular channels like voice and email are still on the customer’s favourite list. The factor that draws the attention of customers towards live chat support is the ease of getting a quick response. So, it is vi... Read more>>

How can Marketers generate Qualified Leads via Email Marketing?

Posted by Rahul Garg on Aug 14, 2018 05:21:18 pm
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To make a business sustain this hyper-competitive era, it is paramount to fill the sales funnel with quality leads. However, doing so is far more stringent that saying so. With the time, 85% of marketers consider email marketing as their first choice when it comes to generating qualified leads. This is so because email marketing is cheaper than other strategies and also offers good returns. Many organisations try to boost the reve... Read more>>

How can Inbound Call Centres bring the Average Hold Time down?

Posted by Rahul Garg on Aug 09, 2018 05:10:58 pm
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In this hyper-competitive era, no one knows the value of customers better than business owners. To get the upper hand on the competitors, it is paramount to keep your customers happy. Therefore, business owners are always supposed to offer a remarkable 24 hour telephone answering service. Apart from that, customers don’t appreciate a stupendous support service if they have to wait to get it. So, it wouldn’t be wrong to sa... Read more>>

How can UK Call Centre Companies Improve their Performance?

Posted by Sukriti Saini on Jul 25, 2018 12:17:58 pm
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You may have opened an outbound telemarketing company but the real struggle is never in opening a company but in running it. A company cannot thrive without a good team of employees. In the case of outbound telemarketing companies, you must have an efficient pool of agents that can help you in achieving the target and improve your results. However, the question is how can you do that? That is what this blog post is for. Take a look t... Read more>>

Blunders that can Harm Your Company’s Reputation

Posted by Sukriti Saini on Jul 23, 2018 03:46:43 pm
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The internet is a huge and intimidating place to be. Nowadays, it is inevitable for businesses to be on social media and have a website. The companies have to follow the notion be everywhere where your customers are. In fact, on the internet, there are a wide array of opportunities to get more and more customer. While the internet acts as a gateway to various opportunities, one mistake can spread rapidly and impact the repute of your... Read more>>

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