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Best Tips to Make Every Outbound Call Successful

Posted by Sukriti Saini on Jun 30, 2018 12:37:40 pm

Out of all the individuals who have ever worked in or are working in a call centre are aware of the importance of outbound call centre services. This segment of call centre services doesn’t just involve telemarketing but also some other services like the employment verification services. Nevertheless, the outbound call centre services in the context of promoting a product or the company as a whole are crucial. They are not just... Read more>>

How to Ace a Call Centre Job in UK?

Posted by Sukriti Saini on Jun 27, 2018 11:17:23 am

Working in a UK call call centre demands a lot of patience and confidence. Whether you take care of the help desk call centre function or the customer support, you have to deal with different kind of people. Moreover, you are also expected to treat even the rudest customers with calmness. On top of that, you also have to not let a bad call experience affect the new call. This job gives you a lot of experience and makes you ready for ... Read more>>

Best B2C Lead Generation Ideas You Need To Implement Right Now

Posted by Sukriti Saini on Jun 25, 2018 02:56:47 pm

Every business wants to increase its revenue and grow as soon as possible. However, the same is not possible without having a concrete plan and proper execution of it. Let’s leave the tips on executing a UK B2C lead generation plan for later and focus on the plan you must have for the same. Hence, in this blog, we allow you to explore some of the best ways to generate more leads. These ways are quite underrated but adopting these t... Read more>>

What are the Features of Call Centre Systems?

Posted by Sukriti Saini on Jun 20, 2018 04:42:19 pm

Every company needs to outsource its call centre functions to a reliant call centre service provider. However, the work of a company doesn’t end after choosing the call centre, they also need to decide the features they would like to avail for their company. A company cannot decide what it wants till the time it is oblivion to the features and their relevance. Hence, in this blog, we tell you the different type of call centre f... Read more>>

6 Call Centre Best Practices You Must Adopt before it’s Too Late

Posted by Sukriti Saini on Jun 11, 2018 02:23:07 pm

The call centre industry is thriving more and more each day. There are ample of job opportunities for the public, partnership opportunities for the call centres and the competition is cut-throat. However, even when everything is in the favor of every call centres services provider, there are some concerns in the mind of each of such company holders. Two of the basic concerns are the high employee attrition rate and low customer retentio... Read more>>

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