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Live chat support service allows businesses to develop personalised conversations with customers in real time. This is a convenient yet cost-efficient communication channel that can enable businesses to render highly effective and personalised support solutions to customers regarding their queries or concerns. Besides this, chat support service desk can also be used for sales enablement functions. As customer engagement methods have become an influential business driver, organisationsacross the globe have started acquiring chat support services from expert live chat support service providers.

We at Go4customer are proficiently managing live support chat services of various multinational organisations, limited liability corporations, government entities, and blue chip companies across the globe. If you wish to offer immaculate support services to your customers and prospects, then embrace live chat support outsourcing, and choose Go4customer as your strategic partner. We are entirely committed to delivering what you promise and what your customers expect.

Go4customer has a pool of proficient customer relationship managers who can develop insightful conversations with customers through chat support service desk. We offer customised BPO chat support services that can help your business strengthen the relationships with prospects and existing customers. Our highly acclaimed chat support service desk solution has empowered our global clients to convert their website visitors into proficient customers.

Benefits of chat support servicesfor businesses

Live chat support service desk is used to render immediate solutions to customers’ queries. By offering live support chat services, businesses can help customers address their concerns in real time. Chat technical support services lets your business develop insightful conversations with customers in the most cost-efficient, personalised, and effective manner.

Live chat support services can also be efficiently utilised to drive online sales by converting website visitors into customers. Live chat support is an effective marketing tool that helps businesses in sales enablement functions. Live chat support allows companies to promote their offerings, cross-sell their products/services, and attract potential leads.

An ideal chat-session between a customer and a representative of your company can let you offer real time solution to customer queries and promote your business offerings in the most result-oriented manner. More importantly, as live support chat is available at affordable prices, most businesses are using this tool to improve their customer engagement methods.

It is not that easy to render uninterrupted, immaculate, and personalised live support chat services with the help of an in-house team. In-house chat support teams lack the competency and efficiency required to manage and monitor live chat support service desk services, and as a result, you might end up losing business.

Considering the significance of live chat support services, businesses must embrace live chat support outsourcing. Outsourced BPO chat support services can help you realise business objectives much more efficiently, conveniently, and cost-efficiently.

If you want to render immaculate online assistance to your customers, and promote your business offerings simultaneously, acquire Go4customer’s BPO chat support services. Go4customer is a leading live chat support service provider and offers custom-built chat support service solutions to our global clients.

Go4customerBPO chat support services

  • Technical support services
  • Query resolution services
  • Product recall management services
  • Job dispatch services
  • Rebate processing services
  • Lead generation services
  • Order booking services
  • Request registration services
  • Sales demo scheduling services

Advantages of acquiring Go4customer’s live chat support services

Go4customer chat support service desk system can competently use the functionalities and features of all the modern day browsers to initiate chat sessions with visitors. There are numerous advantages of Go4customer’sBPO chat support services, such as:

Pre-configured, easy to install

Go4customer’s BPO chat support service system is pre-configuredand easy to install. The chat support system does not require any specific module or add-on features to be installed by website visitors.


Unlike other service providers, our pricing structure is affordable to suit the cost specifications of our clients, including SMEs, limited liability partnerships, and regional corporations.

Generate more leads from your website visitors

Our chat support executives would work as your extended workforce to generate proficient leads from your website visitors.

Real-time customer service

We offer 24X7 live support chat services in order to render real-time solutions to customers. This ensures better customer satisfaction and enhanced business reputation.

Reduced online customer service costs

Go4customer offers easy-to-setup BPO chat support solutions which help you reduce online service costs.Our executives are proficiently trained to make use of latest technologies which can help you minimise the expenditures on online customer services.

Website monitoring and traffic analysis

Go4customer’s live support chat services also help you assimilate the details of your website visitors. Go4customer’s experts can offer you comprehensive traffic analysis on a timely basis so that you incorporate and implement effective marketing strategies.

Secure business communications

Being a leading live chat support service provider, Go4customer understands the significance of establishing safe and secure business communications. We provide SSL encrypted connections for all BPO chat support services in order to ensure business data security.

To procure the multiple benefits of live chat support outsourcing, write to us now

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