Glossary

What is Account Code?

It is a series of characters and numbers that works like a unique identification code for each customer of a business. It is often called CRN or customer reference number and it may consist of numbers, characters, or a mix of both. This code helps businesses track customer journey and maintain related records for future reference.

Blogs

How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

Read more>>

Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

Read more>>