Glossary

What is Activity Codes?

It enables you to classify activities into groups as per certain criterions that differ from project to project or are decided as per the organization’s processes. Data manipulation is one amongst the major tasks that are accomplished via these codes as they facilitate data reordering and filtration.

Blogs

How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

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Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

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