Glossary

What is Asynchronous Messaging?

It is a form of information that is fired and forgotten, as it does not require an immediate response. It may propel action or not and it is more informative rather than call for action. In this type of messaging, the messages are queued for multiple users and are sent in a go.

Blogs

How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

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Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

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