Glossary

What is Beep Tone?

A beep tone is a single highly-pitched tone, which is usually generated by a computer or any other machine to inform call centre agent about the incoming call or display an error message. In short, the beep tone is mainly played for purposes related to alerts.

Blogs

How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

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Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

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