What is Business Continuity Plan (BCP)?

Business continuity plan is a plan which businesses need to follow during critical situations or disasters. By virtue of BCP, corporations ensure better continuity, which safeguards the momentum of ongoing success.          


How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

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Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

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