Glossary

What is Business Process Outsourcing (BPO)?

Business Process Outsourcing (BPO) means letting some other specialised companies handle non-core business functions. With time, the value of BPO has reached new heights as companies, especially multinational ones are showing great interest in outsourcing because it helps to stay focussed on core competencies.  

Blogs

How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

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Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

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