Glossary

What is Business to Consumer (B2C)?

Business to Consumer (B2C) sounds similar to B2B, but it is not. This is so because there is no direct involvement of two or more companies. B2C means when a company sells products and services directly to customers. E-commerce enterprises are a vivid example of B2C. 

Blogs

How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

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Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

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