Glossary

What are Chatbots?

The best example of Artificial Intelligence is a Chatbot, which conducts conversation with the customer as a living agent to solve their queries. With its help, businesses can reduce manual work of repetitive tasks and can automate them to bring better and efficient results. Chatbots talk to customers through messaging applications, websites, apps or mobiles. However, they only answer to some definite questions that are inbuilt in the system. Its question answer system leverages from Natural Language Processing (NLP) framing answers for the queries.

Blogs

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