Glossary

What are Customer Touchpoints?

The points of contact that an organization forms with the customers via different channels. Touchpoints are critical communication mediums that makes B2C interactions seamless and gather valuable data for various processes.

Blogs

What is the difference between Call Centre and BPO?

<p style="text-align:justify">To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, is....

Read more>>

How Can Phone Answering Services Put Your Business In A Growing State?

<p style="text-align:justify"><span style="color:#000000">Nowadays, it is crucial for businesses to have a customer-centric approach bec....

Read more>>