Calling line identity,
where a call is received to view the callers’ details. This also covers caller
ID details as well as other call return services. CLI allows agents withhold
number, provide anonymous-call rejection service, etc.
Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.
TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.
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History of Call Center