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A virtual space from where all the inbound and outbound calls are handled is known as a cloud contact centre. Interactions that customers can make in this infrastructure is through voice, email, social media etc. These platforms are accessible virtually everywhere and therefore, can be accessed easily by customers to connect to their respective businesses and the agents can even answer them swiftly without any hassle with a cloud-based system. After an increase in the number of customers using digitalized measures, cloud contact centres boomed as much of the customer data, their record, their criteria etc. were brought on record virtually for easy access.
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It was a pleasure working with Go4customer. Their customer survey service helped us gain insight of customers’ expectations and preferences. Really appreciate the work done.
Go4customer has done what no other telemarketing service provider has ever done. It has helped us build our brand image and propelled our sales. Thank you team for making us emerge as conqueror.
Till the time we outsourced our toll free services to Go4customers, we never imagined how positively it could help us acquire new clients and help our business grow. Thank you, team for making our business a huge success.
After availing Go4customer’s 24*7 order taking service, we saw a steep surge in our sales. Their pro-active executives seized every single opportunity of sale. Thanks to this efficient team, our sales has increased manifold.