Glossary

What is Control Chart?

The graph that is deployed to study how business processes evolve over a period of time. Data in this graph is plotted as per the time order and it helps businesses analyse the overall efficiency of processes.

Blogs

How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

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Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

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