Glossary

What is Customer Contact?

It refers to handling customer communication and queries before, after, as well as during the purchasing process. It is relevant to offering customers the required solutions and guiding them through the sales and after-sales processes.

Blogs

What is the difference between Call Centre and BPO?

<p style="text-align:justify">To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, is....

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How Can Phone Answering Services Put Your Business In A Growing State?

<p style="text-align:justify"><span style="color:#000000">Nowadays, it is crucial for businesses to have a customer-centric approach bec....

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