Glossary

What is Customer Relationship Management (CRM)?

The technologies and strategies that are deployed to manage the interactions and relationships between companies and customers as well as potential customers. It encompasses both direct and indirect interactions pertaining to sales and service.

Blogs

What is the difference between Call Centre and BPO?

<p style="text-align:justify">To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, is....

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How Can Phone Answering Services Put Your Business In A Growing State?

<p style="text-align:justify"><span style="color:#000000">Nowadays, it is crucial for businesses to have a customer-centric approach bec....

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