Glossary

What is DDI, Direct Dial Inward?

A service offered to PBX (private branch exchange) system subscribers by the telecommunication companies. This service includes trunk lines that are connected to the customer’s PBX for communication needs.

Blogs

What is the difference between Call Centre and BPO?

<p style="text-align:justify">To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, is....

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How Can Phone Answering Services Put Your Business In A Growing State?

<p style="text-align:justify"><span style="color:#000000">Nowadays, it is crucial for businesses to have a customer-centric approach bec....

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