is the postponing of action when a customer contacts a business for any sort of
information or complaint. Delay can occur both in a call queue and action
commencement in a call centre.
Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.
TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.
GetIt Infomedia is a leading digital supermarket in India
World Class Call Center service solution for Modern Business
History of Call Center