What is Dialled Number Identification Service (DNIS)?

Telephone service to identify the phone number from a registered record when a caller contacts a call centre. It is often deployed to not just identify the number but also render language support as per the location of the caller.


What is the difference between Call Centre and BPO?

<p style="text-align:justify">To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, is....

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How Can Phone Answering Services Put Your Business In A Growing State?

<p style="text-align:justify"><span style="color:#000000">Nowadays, it is crucial for businesses to have a customer-centric approach bec....

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