Glossary

What is Dynamic Answer?

It is an ACD feature, deployed to automatically reconfigure the number of ringing times before the calls are answered by the system, as per the real-time queue information. It can help callers and the call centres save money on the applied long distance charges.

Blogs

What is the difference between Call Centre and BPO?

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How Can Phone Answering Services Put Your Business In A Growing State?

<p style="text-align:justify"><span style="color:#000000">Nowadays, it is crucial for businesses to have a customer-centric approach bec....

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