is the ability to address and manage your own as well as the emotions of those
you interact with. In call centres, it is one amongst the skills that agents
must possess in order to deal with customers competently.
Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.
TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.
GetIt Infomedia is a leading digital supermarket in India
World Class Call Center service solution for Modern Business
History of Call Center