is a way to understand the situation and emotions of an individual you interact
with. In call centres, it is an emotional intelligence that is considered
crucial for agents to possess in order to work more efficiently.
Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.
TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.
GetIt Infomedia is a leading digital supermarket in India
World Class Call Center service solution for Modern Business
History of Call Center