What is Erlang, A.K?

Agner Krarup Erlang, a Danish mathematician, who invented the queueing theory and the fields of traffic engineering. He was also a pioneer in the realm of statistics and engineering.


What is the difference between Call Centre and BPO?

<p style="text-align:justify">To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, is....

Read more>>

How Can Phone Answering Services Put Your Business In A Growing State?

<p style="text-align:justify"><span style="color:#000000">Nowadays, it is crucial for businesses to have a customer-centric approach bec....

Read more>>