As its name suggests, the longest time that
a caller has to wait in a queue in order to get connected with agents is called
the longest delay.
Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.
TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.
GetIt Infomedia is a leading digital supermarket in India
World Class Call Center service solution for Modern Business
History of Call Center