Glossary

What is Network Control centre?

The network control centre is a single point control system that can be either a centralized software or a terminal from where all the networks of the related function are controlled. There are numerous control centres around the world and to monitor each of them, different satellite systems are integrated.

Blogs

How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

Read more>>

Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

Read more>>