To make sure
that an appropriate distribution of calls amid different sites is done, the
network flow is used. Call centres generally use network inter-flow to ensure
adequately distributed calls to multiple sites.
Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.
TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.
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World Class Call Center service solution for Modern Business
History of Call Center