Glossary

What is Outbound Dialling Campaign?

Under this outbound dialling campaign, agents do calls with a motive to enhance sales, improve leads, advertise a brand, etc. This campaign can also be helpful in boosting brand image as well as improve revenue.

Blogs

How do Multilingual Call Centres help Global Brands?

At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

Read more>>

Pros and Cons of Outsourced Call Centre Services!

<p>Which is correct, to outsource or not to outsource? This is the most frequently asked question by several businesses even today! Although, with increasing business competition, many c....

Read more>>