Glossary

What is Process?

When an agent in the call centre handles a call efficiently without call abandonment and without transferring the same to another agent, we call it one and done! The better the agent deals with all calls to bring enhanced customer satisfaction is the efficient Process takes account.

Blogs

What is the difference between Call Centre and BPO?

<p style="text-align:justify">To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, is....

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How Can Phone Answering Services Put Your Business In A Growing State?

<p style="text-align:justify"><span style="color:#000000">Nowadays, it is crucial for businesses to have a customer-centric approach bec....

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