Glossary

What is Queue Display?

Queue display is the real-time display of the network call queues. Real time queue information when displayed to the agent helps her/him answer early to the caller and avoids call abandonment.

Blogs

What is the difference between Call Centre and BPO?

<p style="text-align:justify">To run a business smoothly, it is significant to handle both its core and noncore functions properly. Doing so simultaneously, however, is....

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How Can Phone Answering Services Put Your Business In A Growing State?

<p style="text-align:justify"><span style="color:#000000">Nowadays, it is crucial for businesses to have a customer-centric approach bec....

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