Queue display is the real-time display of
the network call queues. Real time queue information when displayed to the agent
helps her/him answer early to the caller and avoids call abandonment.
Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.
TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.
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History of Call Center