Glossary

What is Real-Time Data?

Real-time data is the specific information collected as per requirement in a call centre. With real time information, businesses avoid late deliveries to ensure timeliness. Collection of information through emails, chat, social media and SMS inquiries helps to bring real time information.

Blogs

What is the difference between Call Centre and BPO?

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How Can Phone Answering Services Put Your Business In A Growing State?

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