When there’s a sudden enhancement in the
number of incoming support requests, this abrupt change in call volume is
called a ‘Spike.’
Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.
TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.
GetIt Infomedia is a leading digital supermarket in India
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History of Call Center