What is Telephony Applications Programming Interface?

TAPI (telephony applications programming interface) is all about doing telephone-related functions like making a call, answering, holding a call, transferring, initiating a conference call, etc. via a computer system.      


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At the present time, every company wants to establish its business in the global market as that’s how mammoth profit levels can be secured. However, handling customers globally isn&rsquo....

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Pros and Cons of Outsourced Call Centre Services!

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