Go4customer is a pioneer of the business process outsourcing industry. Founded in the year 2001, we possess years of experience in providing best-in-class call centre outsourcing services to clients across industries. Our industry leading outsourced call centre services have helped more than 200 clients globally to successfully re-engineer their business processes and improve their profits margins significantly.
We have an enviable reputation of delivering agreed client SLAs on time and budgets, resulting in high success rates for our client businesses. Our client list includes Fortune 500 corporations and several industry leading small and medium enterprises. We are an award winning call centre company and have been conferred with several prestigious industry awards in both national and international arena by leading institutions. We have a comprehensive suite of various outsourced call centre (BPO) and knowledge process outsourcing (KPO) services.
Partnering us helps clients to focus on their core business functions and profitability, while we effectively manage their call centre, customer relationship, market research and several other business management functions. Hiring us as your preferred outsourced call centre partner offers multiple benefits.
We provide our clients access to a tribe of young, energetic, and trained call centre executives who are qualified to deliver all kinds of outsourced call centre and knowledge based outsourcing services to clients across various business verticals
As a leading call centre outsourcing company, with clients in several countries we function 24 x 7, 365 days a year. By availing our call centre services, you can be assured of continuous support from our talented team round-the-clock, throughout the year.
Outsourcing call centre requirements to a specialized service provider can help you save significantly on your manpower costs. Hiring resources in-house and then training them on call centre processes involves significant costs. Attrition is another major issue that the industry grapples with. By outsourcing your call centre process to us, you can be assured of quality manpower at reduced costs and be free from all such issues.
We invest significantly in latest tools and technologies to provide our clients access to the most advanced call centre technologies. Our advanced IVR technologies and internet led telephony ensure optimal utilization of resources which translates into lesser costs and more profitability for your outsourced call centre function
We follow the best industry practices on process monitoring, client reporting, feedback mechanism, and escalation matrix amongst others in the industry. Our process mechanisms have been designed in-line with leading process management principles and deliver high levels of efficiency for our clients processes
With an experience of more than 15 years, working with several clients across multiple industries, we have gained immense experience across different industry verticals. We use this knowledge to improve the process efficacy of our clients and partner in the growth of their business.
Go4customer helped us increase our topline numbers with an effective outbound telemarketing program. Their highly motivated team with a focused strategy helped us achieve our sales and revenue targets with ease. We highly recommend their services
It was a pleasure working with Go4customer. Their customer survey service helped us gain insight of customers’ expectations and preferences. Really appreciate the work done.
Go4customer has done what no other telemarketing service provider has ever done. It has helped us build our brand image and propelled our sales. Thank you team for making us emerge as conqueror.
Till the time we outsourced our toll free services to Go4customers, we never imagined how positively it could help us acquire new clients and help our business grow. Thank you, team for making our business a huge success.
After availing Go4customer’s 24*7 order taking service, we saw a steep surge in our sales. Their pro-active executives seized every single opportunity of sale. Thanks to this efficient team, our sales has increased manifold.